Yup, my favorite restaurant in Ventura County closed today. A place I’ve been a denizen of for over 6 years and patronized 4-5 times a week. (No, not Sharky’s – I know I’ll get emails about this)
An unfortunate reminder that good doesn’t mean popular, and popular doesn’t mean good. And, that it isn’t the strongest, best, or most intelligent that survive – it’s those most adaptable to change. And Mr. & Mrs. Closed Restaurant didn’t adopt that practice.
What can we learn from this?
If we take care of the important things, the urgent things don’t show up as often. The opposite is NEVER true.
Important: long-term, foundational, coherent, in the interest of many, strategic, efficient, positive…
Mollifying an angry customer who continues to get meat products in his vegan food is urgent; building systems, procedures, and promises that keep customers from getting angry is important.
Killing the bugs in the kitchen is urgent; putting in weather-stripping to keep them out for the long haul is important (as is avoiding carcinogens in the bug spray you use).
Our choice, then, is to decide whether we want to engage in the hobby of refusing to change and kicking the can down the road, or, focusing on what’s actually important.
4 Responses
two thumbs up my man. always open my eyes to these things we often forgot.
I witness the same thing being a fitness and health coach. people don’t focus on the daily important things and everything becomes urgent and a must have it today approach.
What restaurant MARK??? Not the vegan place!!!
They should have hired you man. Probably couldn’t afford you anyway haha. Keep up the blogs, we miss them. You don’t write them as often as you used to.